Investigating - We're currently investigating an issue with Microsoft throttling outbound traffic.
Sep 07, 2022 - 14:30 UTC
Email sending (SMTP service) ? Operational
SMTP2GO Website ? Operational
API Servers Operational
Member Dashboard Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 26, 2022

No incidents reported today.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Resolved - This incident has been resolved. Any remaining processed emails will be sent shortly.
Sep 20, 11:31 UTC
Investigating - You may see "Processed" emails under the activity feed and delays in delivery.
Sep 20, 10:22 UTC
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022
Resolved - This issue has been resolved.

We are determining with our upstream provider the exact cause and will provide further updates as soon as we can. Any queued emails will be delivered as quickly as possible.

UPDATE: Our upstream provider had an unfortunate misconfiguration related to BGP on new devices being installed as part of a major network change. This was unfortunately out of our control, but we will take steps to add an extra layer of redundancy for a situation like this.

Sep 16, 10:03 UTC
Identified - The scheduled maintenance has been extended.

One of our upstream providers didn't provide correct information to us about the nature of planned maintenance to their network and is taking longer than they specified. This is apparently a major upgrade across their entire network (Arelion).

Being treated as urgent.

Sep 16, 06:02 UTC
Completed - The scheduled maintenance has been completed.
Sep 16, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:00 UTC
Scheduled - We are expecting no more than 30 minutes of downtime but will be mitigating this by temporarily rerouting email of affected accounts.
Sep 15, 23:51 UTC
Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022
Resolved - Some users may notice delivery delays. The cause has been identified and the backlog is being delivered. Please reach out to support via [email protected] for assistance.
Sep 12, 13:00 UTC