All Systems Operational
Email sending (SMTP service) ? Operational
SMTP2GO Website ? Operational
API Servers Operational
Member Dashboard Operational
90 days ago
99.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 28, 2022

No incidents reported today.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Resolved - This incident has been resolved. The underlying cause was determined to be a few lines of code which each had a few too many spaces, which ended up causing an obscure issue that was very difficult to pinpoint. We are working to put measures in place to change our testing procedures to avoid such an event from happening again. More information will follow in a Postmortem within the next few days.
Jun 24, 00:46 UTC
Update - A fix is now being pushed to live servers.
Jun 23, 22:44 UTC
Identified - We apologize for the large delay resolving this issue. A fix is being implemented and is currently being tested before being pushed to our live servers. We'll update with further information as soon as possible.
Jun 23, 21:38 UTC
Investigating - We are currently investigating this issue.
Jun 23, 14:24 UTC
Identified - Some users may experience delays. The issue has been identified and a fix is being implemented.

We are very sorry for the inconvenience this causes.

Jun 23, 12:40 UTC
Jun 23, 2022
Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - This incident has been resolved.
Jun 21, 07:39 UTC
Investigating - Due to an outage at Cloudflare, our ticket and phone support systems, hosted by Zendesk and TalkDesk, have been affected. For the time being, we are unable to receive calls, chats, or tickets. If you need to reach us, please email [email protected] and we will respond as soon as the issue has been resolved.
Jun 21, 07:21 UTC
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022
Completed - The scheduled maintenance has been completed.
Jun 16, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 16, 06:45 UTC
Scheduled - Our Chicago DC is undergoing short-scheduled emergency preventative maintenance. Impact should be minor and only affect a few customers on the DC.
Jun 16, 06:45 UTC
Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.