Network issues at data center

Incident Report for SMTP2GO

Resolved

This incident has been resolved.

Posted Jul 19, 2018 - 01:12 UTC

Update

Service has been restored.

Posted Jul 19, 2018 - 01:11 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 19, 2018 - 00:19 UTC

Update

A power outage has been identified as the source of the network connectivity issues. We are working to restore service as soon as possible.

Posted Jul 19, 2018 - 00:05 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 18, 2018 - 23:36 UTC

Identified

Issue identified with connectivity at a data center. Customers may have difficulty using service for a short period.

Posted Jul 18, 2018 - 23:10 UTC

This incident affected: Email sending (SMTP service), API Servers, and Member Dashboard.