Update - A preliminary fix is being implemented and the backlog of processed email is being worked through.
Apr 01, 2026 - 02:09 UTC
Identified - The issue has been identified, and a fix is being implemented.
Mar 31, 2026 - 23:58 UTC
Investigating - We are investigating an issue causing delays in email delivery in the AU region. These emails will appear as "Processed" on the "Reports > Activity" page. Our engineering team is currently working to identify the root cause and restore normal processing speeds as quickly as possible.
Mar 31, 2026 - 23:08 UTC
Email sending (SMTP service)
Degraded Performance
API Servers
Operational
SMS Messaging
Operational
SMTP2GO Website
Operational
Member Dashboard
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.