Update - We are getting reports back from MS that show delivery is improving on a per IP basis. The full effect should be felt over the next 14 hours. In the meantime we recommend allowlisting our IP addresses. Below is a KB listing all the outbound ranges. If you have a dedicated IP, you will only need to allow list that one IP address. https://support.smtp2go.com/hc/en-gb/articles/227835308-Worldwide-Server-Locations-IP-Addresses-and-Email-Routing
Nov 20, 2024 - 23:08 UTC
Identified - We are aware of an issue with 0365 email delivery and are working with Microsoft to resolve it. Email will be delayed during this time. We apologize for any inconvenience caused.
Nov 20, 2024 - 03:30 UTC
Email sending (SMTP service)
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Operational
SMTP2GO Website
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Operational
API Servers
Operational
Member Dashboard
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 14, 23:30 UTC
Monitoring -
Mail flow has been restored and backlogs will clear over the next hour.
Nov 14, 19:04 UTC
Investigating -
We're investigating an outage connected to our Australian mail servers. AUS customers may experience delivery delays during this time.
Nov 14, 18:53 UTC
Resolved -
This incident has been resolved.
Nov 13, 01:11 UTC
Monitoring -
We are aware of a phishing attack with links to a fake version of the SMTP2GO website. The team is working with the domain registrar to have the site removed. Email that has been sent is not processed by the SMTP2GO servers and it appears that the attackers are guessing common email addresses.
We recommend not clicking links if any email looks suspicious or you are not expecting that email.
Nov 13, 01:03 UTC