Resolved -
This incident has been resolved.
Apr 1, 09:53 UTC
Monitoring -
A resolution has been implemented and we're continuing to monitor. While the backlog of "Processed" emails is clearing, clients may notice a temporary delay in event updates (such as the "Delivered" status) appearing in the Activity page reporting. These records are being processed and will be fully updated shortly.
Apr 1, 05:28 UTC
Update -
A preliminary fix is being implemented and the backlog of processed email is being worked through.
Apr 1, 02:09 UTC
Identified -
The issue has been identified, and a fix is being implemented.
Mar 31, 23:58 UTC
Investigating -
We are investigating an issue causing delays in email delivery in the AU region. These emails will appear as "Processed" on the "Reports > Activity" page. Our engineering team is currently working to identify the root cause and restore normal processing speeds as quickly as possible.
Mar 31, 23:08 UTC