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Uptime over the past 90 days. View historical uptime.
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90 days ago
99.81 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 9, 2026

No incidents reported today.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Delivery Delays – Emails to Microsoft Hosted Domains And Others Held as “Processed”
Resolved - This incident has been resolved and mail queues have returned to normal.

Thank you for your patience.
Sep 4, 20:41 UTC
Monitoring - Excess server burden caused by knock on effects from the Microsoft service issue caused abnormal outbound queues.

A fix has been implemented and we are monitoring server queues
Sep 4, 14:38 UTC
Investigating - Our technical team is investigating an issue with some messages to various providers being shown as "Processed" and not reaching the recipient
Sep 4, 14:26 UTC
Update - We are investigating as this issue has now started affecting other providers, like Gmail
Sep 4, 14:04 UTC
Update - Microsoft has accepted responsibility for the current email delays. More details can be found on their status page and below:

Issue ID: EX1467029
Affected services: Exchange Online
Status: Service degradation
Issue type: Incident
Start time: Sep 4, 2026, 10:19 PM GMT+12

User impact
Users may experience a delay in sending and receiving email messages from external domains in Exchange Online.

More info
Users may experience intermittent “Server busy” errors, affecting multiple mailboxes.

Scope of impact
This issue impacts users who may be attempting to send and receive email messages from external domains in Exchange Online. This information may be updated as our investigation continues.
Sep 4, 12:04 UTC
Identified - While we continue to handle the ongoing issue with Microsoft domains, all indicators point to a larger, global issue with Microsoft itself. We will continue providing updates as they are available.

https://groups.io/email-provider-status?isp=Microsoft+365
Sep 4, 11:17 UTC
Investigating - Our team is currently investigating an issue causing some emails to remain in the “Processed” state to Microsoft email addresses, resulting in delivery delays and greylisting. We are working to resolve the issue.
We recommend safelisting wherever possible: https://support.smtp2go.com/hc/en-gb/articles/360000471954-Allowlisting-IP-Addresses-With-Microsoft-365
Sep 4, 08:58 UTC

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Connection Issues and Delivery Delays
Resolved - This incident has been resolved. We sincerely apologise for the disruption and inconvenience caused. If you experience any further issues with connecting or email delivery, please reach out to our support team for assistance.
Aug 27, 23:44 UTC
Update - We are continuing to monitor the situation. If you are still experiencing connection issues or delivery delays, please reach out to our support team for assistance.
Aug 27, 23:21 UTC
Monitoring - A fix has been implemented, and we are continuing to monitor the results. Connection stability is improving, queue levels are dropping, and delayed emails are being processed.
Aug 27, 23:01 UTC
Identified - We have identified the issue causing some customers to experience connection issues and delivery delays (with emails remaining in the “Processed” state). Our team is working with urgency to resolve the issue and restore normal service.
Aug 27, 22:38 UTC
Delivery Delays – Emails Held as “Processed”
Resolved - This incident has been resolved.
Aug 27, 06:40 UTC
Update - We are continuing to monitor.
Aug 27, 05:18 UTC
Monitoring - A fix has been implemented, and we are monitoring the results. The backlog of emails held in the “Processed” state is now being worked through.
Aug 27, 04:52 UTC
Update - We are continuing to investigate this issue.
Aug 27, 03:57 UTC
Investigating - Our team is currently investigating an issue causing some emails to remain in the “Processed” state, resulting in delivery delays. We are working to resolve the issue.
Aug 27, 03:20 UTC

Aug 26, 2026

No incidents reported.

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