This incident has been resolved. If you encounter an intermittent connectivity issue moving forward, please reach out to our support team for assistance.
Posted Feb 20, 2025 - 23:08 UTC
Update
Our engineering team has made adjustments to internal server processes, which have resulted in a significant performance improvement. We're continuing to monitor inbound connectivity.
Posted Feb 20, 2025 - 04:00 UTC
Update
We've deployed enhanced monitoring and testing systems to help gather more data and identify the underlying cause. Our engineers are actively optimizing inbound server performance based on this data to resolve the intermittent connection issues that have been experienced by a small number of customers. We'll provide updates as we progress towards a full resolution. Thank you for your understanding.
Posted Feb 20, 2025 - 00:40 UTC
Monitoring
We are continuing to monitor the situation. If you encounter any further intermittent connection issues, please submit a ticket so our support team can discuss your situation further.
Posted Feb 19, 2025 - 04:29 UTC
Investigating
We are currently experiencing an issue with some of our inbound servers. This may result in intermittent connectivity issues and possible delays in your sending. Our team is investigating and will update this page as further information becomes available.
Posted Feb 18, 2025 - 16:16 UTC
This incident affected: Email sending (SMTP service).