Issues connecting to mail.smtp2go.com

Incident Report for SMTP2GO

Resolved

This incident has been resolved.
Posted Sep 30, 2026 - 11:37 UTC

Investigating

If you're having trouble connecting to mail.smtp2go.com, try connecting to mail-eu.smtp2go.com instead.

Some European locations can't resolve to mail.smtp2go.com.

This is a temporary issue that should be fixed shortly.

Also, please check that no firewalls are blocking connections to the new IPs we've added to mail.smtp2go.com.

The IPs can be found here: https://support.smtp2go.com/hc/en-gb/articles/227835308-Worldwide-Server-Locations-IP-Addresses-and-Email-Routing
Posted Sep 30, 2026 - 11:29 UTC
This incident affected: Email sending (SMTP service).