Delivery delays

Incident Report for SMTP2GO

Resolved

The delays were due to a minor resource allocation issue resulting in emails being queued - this temporarily affected delivery for a small number of AU-based customers. Please contact support if you encounter any further delivery issues.

Posted Nov 29, 2023 - 05:38 UTC

Monitoring

The issue was identified and a resolution has been implemented. Email queues are now clearing and we are continuing to monitor.

Posted Nov 29, 2023 - 03:30 UTC

Investigating

We are currently investigating reports of delays.

Posted Nov 29, 2023 - 03:07 UTC

This incident affected: Email sending (SMTP service).