Delivery Delays – Emails Held as “Processed”

Incident Report for SMTP2GO

Resolved

This incident has been resolved.
Posted Aug 27, 2026 - 06:40 UTC

Update

We are continuing to monitor.
Posted Aug 27, 2026 - 05:18 UTC

Monitoring

A fix has been implemented, and we are monitoring the results. The backlog of emails held in the “Processed” state is now being worked through.
Posted Aug 27, 2026 - 04:52 UTC

Update

We are continuing to investigate this issue.
Posted Aug 27, 2026 - 03:57 UTC

Investigating

Our team is currently investigating an issue causing some emails to remain in the “Processed” state, resulting in delivery delays. We are working to resolve the issue.
Posted Aug 27, 2026 - 03:20 UTC
This incident affected: Email sending (SMTP service).
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