Delay in Processing of Emails

Incident Report for SMTP2GO

Resolved

This incident has been resolved.
Posted Sep 30, 2025 - 16:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2025 - 14:26 UTC

Investigating

We are aware of an issue with a mail server that is causing a delay in processing for some users. You may see emails held in "Processed" state. Our developers have identified the cause of the issue and are working to have this resolved. We will publish any updates here.
Posted Sep 30, 2025 - 13:26 UTC
This incident affected: Email sending (SMTP service).
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