Connectivity issues

Incident Report for SMTP2GO

Resolved

Our team has implemented several changes to improve frontend database efficiency and overall performance. Service has stabilized, and we are no longer seeing the timeouts or intermittent connection issues previously reported.

We will continue to monitor performance closely.

Posted Sep 25, 2026 - 21:47 UTC

Identified

Some customers are experiencing timeouts and intermittent connection issues. We have deployed a planned frontend database speed improvement and are actively monitoring performance while continuing to investigate.

Posted Sep 25, 2026 - 15:14 UTC

This incident affected: Email sending (SMTP service).