Notice of phishing email being sent

Incident Report for SMTP2GO

Resolved

This incident has been resolved.

Posted Jul 18, 2019 - 23:15 UTC

Monitoring

We've been alerted to a scam/phishing email that is being sent to random email addresses of customers with "smtp2go" in their SPF records, or who had "smtp2go" in their SPF records in the past.

The subject line looks like this:
"Action required: Update your payment information now"

Please note that this is not an official email, but a clever fake. Do not click the link in the email. If you have clicked it, please immediately go to the official SMTP2GO website, log in, and update your password. You may need to check your plan details as they may have changed without your knowledge. Contact support so that we can check your account.

Posted Jul 18, 2019 - 19:44 UTC

This incident affected: Member Dashboard.