Email Delivery Delays - AU Region

Incident Report for SMTP2GO

Resolved

This incident has been resolved.

Posted Apr 30, 2026 - 05:17 UTC

Monitoring

A fix has been deployed and we're continuing to monitor the situation. We are seeing email queues begin to clear and expect all delayed messages to be delivered shortly. Thank you for your patience, and we apologise for the inconvenience.

Posted Apr 30, 2026 - 04:00 UTC

Investigating

We are aware of an issue where some emails are currently stuck in the "Processed" status. Our team is actively taking steps to resolve the issue as quickly as possible.

Posted Apr 30, 2026 - 03:35 UTC

This incident affected: Email sending (SMTP service).