Issues with email delays affecting some accounts on EU servers

Incident Report for SMTP2GO

Resolved

This incident has been resolved.

Posted Apr 12, 2024 - 20:50 UTC

Monitoring

A fix has been put in place and any queued emails will be delivered soon. We'll continue working on this over the next few days until a full resolution is in place.

Posted Apr 12, 2024 - 14:39 UTC

Investigating

Our developers have discovered an issue with some of our European in-servers which is causing slight delays. Affected emails will show as "Processed" on the account Activity Page. The issue is being investigated.

Posted Apr 12, 2024 - 09:35 UTC

This incident affected: Email sending (SMTP service).